Global Retail POS - Training Notes
Chapters
Chapter 1 - Overview and Plan Structure
Chapter 1 - Hardware and Device Options
Chapter 1 - Genius Portal (Back Office)
Chapter 1 - Core POS Capabilities
Chapter 1 - Virtual Terminal, Digital Invoicing and Order Ahead
Chapter 1 - Customer Module (CRM Foundation)
Chapter 1 - Value-Added Solutions (Advanced and Complete)
Chapter 1 - Genius Complete Plans (Shops and Age Regulated)
Chapter 1 - Pricing Model (US and Canada)
Chapter 1 - Differentiation vs Competitors
Chapter 1 - Fit, Non-Fit and Example Use Cases
Chapter 1 - Q&A / Roadmap Callouts
Chapter 2 - Session Overview and Focus
Chapter 2 - Platform History and Branding Journey
Chapter 2 - Hardware Overview and Merchant Fit
Chapter 2 - Handheld (Pax A920 Max) Details
Chapter 2 - Countertop (Elo Z30 and A920) Details
Chapter 2 - Connectivity, Peripherals and SIMs
Chapter 2 - Genius Portal Overview and Navigation
Chapter 2 - Reporting and Analytics in the Portal
Chapter 2 - Store Profile, Hours and Order Ahead Integration
Chapter 2 - Store Operations and Business Options
Chapter 2 - Receipts and Customer Communications
Chapter 2 - Surcharging and Dual Pricing
Chapter 2 - Users, Groups and Permissions
Chapter 2 - Time Clock Module
Chapter 2 - Dealer Workflow and Roadmap
Chapter 3 - Customers Module & Store Options
Chapter 3 - Item Library, Taxes, Modifiers & Inventory
Chapter 3 - Discounts and Promotions
Chapter 3 - Item Screens, Categories & Online Visibility
Chapter 3 - POS Home, Sales Flow, Help & Device Settings
Chapter 3 - Completed Sales, Returns and Refunds
Chapter 3 - Device and Data Sync Behavior
Chapter 3 - Connectivity Requirements and Network Best Practices
Chapter 3 - Ordering Workflow and Deployment
Chapter 3 - White Glove Setup and Future Dealer Tools
Chapter 3 - Q&A, Resources and Wrap-Up